Frequently Asked Questions

Frequently Asked Questions

Can you ship to Canada?

Unfortunately we cannot ship to Canada at this time, but we hope to be able to in the future!

How do I decide what product to get for my dog?

This is an important decision and we have a quiz/questionnaire on the product page to help you choose a product. We are always available by phone to help decide which product is best for your pet. As a rule, soft gels are good for pets who do not like the taste or smell of oil, have a sensitive stomach and for dogs that may not like the chews or have food allergies. Dogs under 5 lbs do best with oil so the dosing can accommodate their size.

My dog is on prescription meds, can this be given as well?

Occasionally dogs may show signs of mild sleepiness for a few days when taken with prescription medications, but this generally passes. If you have any concerns or questions about specific medications, we are happy to answer your questions or talk to your veterinarian.

I heard CBD can help with many different problems, but I don’t see my dog’s issue mentioned on your site. Does your product help with issues not mentioned on your website?

That is a question that we get often, as CBD is reported to help with so many issues. We are conducting trials in many different areas and developing dosing recommendations for different areas based on our trials. We would be glad to talk with you about the different trials and about your dog’s needs.

Do you have a Certificate of Analysis (COA) available?

Yes, we test every batch of our oil and a Certificate of Analysis is always available at ellevetsciences.com/coa
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